DTecH IT Education Service Agreement


Terms and Conditions

Terms and Conditions / Service Agreement

Availing our services is subject to the terms of a legal agreement between you and DiveWebb Technologies LLP a company incorporated under The Limited Liability Partnership Act, 2008 whose registered office is at registered office at DTecH IT Education, 3rd Floor, #1, 1st Main, 1st Cross, Ashwini Layout, Off Koramangala Ring Road, Bangalore 560047, and Karnataka, India, mentioned as “DTecH” hereafter. This document explains how the agreement is made up, and sets out some of the terms of that agreement.

1. Cancellation & refund policy:

Kindly confirm that your decision is final before registering for any course/s. Fees paid is “NOT REFUNDABLE” once registered for a course/batch except few cases mentioned below:

i. If a batch gets postponed by DTecH, for more than 3 times, candidates can opt for cancellation and avail refund.
ii. If a batch is cancelled by DTecH due to some unforeseen situations candidates are “eligible” for full refund.

Registration/course fee is not refundable under any other circumstances.
Administrative charges apply for all refunds. Refunds will be paid only via cheque or bank transfer.
It may take up to 20 working days to initiate the refund.

2. Candidates postponing batches
When a candidate postpones his/her admission to next batch after initial Registration/course, he/she is liable to wait until the next batch feasible to the business. Also in such scenarios, course fee increase, if any, would be applicable. No cancellations or refunds will be allowed once the batch is postponed by the candidate.

3. Course Fee payment & Attendance
All candidates are liable to pay full fees once they start attending a batch/course regardless they were able to attend the complete course or not.

4. Installments
Installments, if any, must be submitted as post-dated cheques on or before batch commencement date. Candidates, who haven't paid/submitted cheque(s) on or before the commencement of the batch will not be allowed to attend class/es or session/s from the next day onwards.

5. Kindly understand the LEVEL of the course and topics before Registration/course. DTecH shall not be held liable for any misunderstanding by the candidates regarding the course curriculum, level, duration etc.

6. DTecH reserves the right to:

a) Cancel or reschedule or postpone any class without prior notice.
b) Renew course fees and course structure, modify all policies from time to time without prior notice
c) Change the mode of payments anytime without prior notice.
d) Change policies related to cancellations and refunds from time to time without prior notice

POLICIES RELATED TO MISSED CLASSES AND VIDEO RECORDINGS

In case any students miss their sessions we are unable to provide any backup sessions in the same batch due to technical difficulties. But we provide an option to attend any such missed classes (up to 2 classes) by sitting in a different batch STRICTLY based on following CONDITIONS:

1.Absence must be informed before or during the time of registration in case of pre-planned leaves of absence from the classes.
2.In case of medical emergencies students can request for recording the sessions at least 4 hours prior to the sessions BUT based on following conditions:
a. ONLY if recorder is available and NOT pre-booked for some other session
b. Recordings will be available in the institute and students should come and attend the same.
c. Recordings/videos WILL NOT be shared with the students at any circumstances.
d. Please make a prior appointment for the same before coming down to attend such recorded sessions.

POLICIES RELATED TO BATCH SHIFT

Due to technical issues and trainer feedbacks from past years, we are unable to provide any option to SHIFT batches once you register for a particular batch.

On a case to case basis we can provide an option to do so under certain conditions mentioned below:

1. Students will have to pay a batch shift fee of 20% of course fee or 2000 whichever is lower.
2. Students will have to wait for next batch and seat availability.
3. No refunds or cancellations will be provided once opted for batch shift.
4. Management decision will be final on whatever decisions taken.

If you haven’t understood any of the above said terms and conditions listed above, kindly make sure you ask the concerned person and understand before you sign the agreement. You may also ask for a copy of the same for your reference. In case of a dispute, the aggrieved party may appeal to DTecH Management. Efforts shall be made to address the concerns of the aggrieved party. The Management's decision in this regard would be final and binding. All agreements signed by DTecH will have the jurisdiction of the courts in Bangalore and shall be governed by appropriate laws in India.

By signing below, I certify that I totally agree with all above said policies and terms set by Divewebb Technologies LLP time to time as well as all laws, codes, and regulations that apply to doing courses from Divewebb Technologies LLP.